SENSORY BRANDING IN GUJARAT- CONSUMER PERSPECTIVES POST COVID-19

Authors

DOI:

https://doi.org/10.55829/ijmpr.v2i1.116

Keywords:

Marketing, Sensory branding, Behavioral Aspects, Consumer perspectives

Abstract

Sensory branding is contemporary marketing that is connected with the senses with reference to brand. It is connected with customers on emotional and behavioral aspects. Many researchers have used sensory elements in their research such as vision, touch, sound, smell, and taste. (Lindstrom, 2005; Wansink, 2003). Considering strong research gap, current study investigates the consumer perception towards sensory branding. Current study has adopted single cross sectional research design based on primary research in Gujarat. Data analysis is done using SPSS. Study provides strong implications to marketers and society as a whole.

References

Ama.org. (2009). Definition of Marketing. [online] Available at: https://www.ama.org/AboutAMA/Pages/Definition-of-Marketing.aspx. Accessed on 11th Dec. 2020

Bailey, E. H. S. and Nichols, E. L. (1888). On the Sense of Taste. Science, 11(268):145-146.

Bradford, K. D. and Desrochers, D. M. (2009). The Use of Scents to Influence Consumers: The Sense of Using Scents to Make Cents. Journal of Business Ethics, (90)2:141-153.

Din, R. (2000), New Retail, Conran Octopus, London.

Elder, R. & Krishna, A. (2010). The effects of advertising copy on sensory thoughts and perceived taste. Journal of Consumer Research, 36(5): 748-756.

Hultén, B. (2011). Sensory marketing: The multi-sensory brand experience concept. European Business Review, 3(5): 1.

Kent, T. (2003). 2D23D: Management and design perspectives on retail branding. International Journal of Retail & Distribution Management, 31(3): 131-142.

Khanna, P. & Mishra, S. (2013). The impact of sensory branding on consumer: a case study on Coca-Cola. VSRD International Journal of Business and Management Research, 3: 113-120.

Klink, R. R. (2000). Creating Brand Names with Meaning: The Use of Sound Symbolism. Marketing Letters, 11(1): 5-20.

Kotler, P. (1973) Atmospherics as a marketing tool. J. Retail. 49, 48–64.

Kotler, P. (1974). Atmospherics as a marketing tool. Journal of Retailing, 49(4): 48- 64.

Krishna, A. (2012). An integrative review of sensory marketing: Engaging the senses to affect perception, judgment and behaviour. Journal of Consumer Psychology, 22: 332–351.

Kuczamer-Kłopotowska, S. (2017) Sensory marketing as a new tool of supporting the marketing communication process in tourism services sector. Handel Wewn˛etrzny 367, 226–235.

Lindstrom, M. (2005). Broad sensory branding. Journal of Product & Brand Management, 14(2): 84–87.

MacGregor, G. (1999). Making Sense of the past in the Present: A Sensory Analysis of Carved Stone Balls Author. World Archaeology, 31(2) The Cultural Biography of Objects: 258-271.

Oliver, R.L. (1993) Cognitive, affective, and attribute bases of the satisfaction response. J. Consum. Res., 20, 418–430.

Ryu, K.; Han, H.; Jang, S. (2010) Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry. Int. J. Contemp. Hosp. Manag., 22, 416–432.

Ryu, K.; Jang, S.S. (2007) The effect of environmental perceptions on behavioral intentions through emotions: The case of upscale restaurants. J. Hosp. Tour. Res., 31, 56–72.

Schmitt, B. (1999). Experiential Marketing: How to get customers to sense, feel, think, act, relate to your company and brands. New York: The Free Press.

Soars, B. (2009). Retail Insight: Driving sales through shoppers‟ sense of sound, sight, smell and touch. International Journal of Retail & Distribution Management, 37(3): 286-298.

Söderlund, M.; Rosengren, S. (2007) Receiving word-of-mouth from the service customer: An emotion-based effectiveness assessment. J. Retail. Consum. Serv., 14, 123–136.

Spence, C. (2003). A new multisensory approach to health and well-being. In Essence, 2, 16-22

Wansink, B. (2003). Response to “Measuring consumer response to food products”. Sensory tests that predict consumer acceptance. Food Quality and Preference, 14: 23– 26.

Wilson, P. (2012). Dissecting the anatomy of brands: Improving methodologies for strategic brand-building. Journal of Brand Strategy, 1(2): 131-148.

Wu, S., and Lo, C. (2009). The influence of core‐brand attitude and consumer perception on purchase intention towards extended product. Asia Pacific Journal of Marketing and Logistics, 21(1): 174-194.

Yoon, S. & Park, J. E. (2012) Do sensory ad appeals influence brand attitude? Journal of Business Research, 65(11): 1534-1542

Zhao, J.B.;Wang, Y.L.; Ma, Q.W.; Zhao, J.B.; Zhang, X.Y.; Zou, L.Q. (2019) The Chemosensory Pleasure Scale: A New Assessment for Measuring Hedonic Smell and Taste Capacities. Chem. Senses, 44, 457–464.

Zona, B. (2012). Sensory branding. Available from: http://www.slideshare.net/NonstopdesignZona/sensory-branding-13012274.

Antonio, M. (2017). Influence of sensory stimuli on brand experience, brand equity and purchase intention. Journal of Business Economics and Management.

Chathuranga, &Lakshika. (2018). Impact of multi-sensory brand experience on impulse buying tendency: with special reference to super markets in srilanka. Sri lanka: University of Sri Jayewardenepura.

Chathuranga, B. T., &Lakshika, V. G. (2019). Multi-Sensory Brand Experience and Impulse Buying. International Journal of Trend in Scientific Research and Development (IJTSRD), 2456-6470.

Christiane, Vallaster, & Sylvia Von, W. (2013). An online discursive inquiry into the social dynamics of multi-stakeholder brand meaning co-creation. Journal of Business Research, 1505-1515.

Cillo, V., Gavinelli, L., Ceruti, F., Perano, M., &Solima, L. (2019). A sensory perspective in the Italian beer market. British Food Journal.

Dalle, A. D., Venter, &Mhlophe. (2017, January 1). Sensory branding and buying behavior in coffee shops : a study on Generation Y. Sebinet.

GRIGORAS, A. (2018). The Strategic Impact of Sensory Elements on Building and Developing Brand Equity.

Guziy, S., Šedík, P., &Horská, E. (2017). Comparative study of honey consumption in Slovakia and Russia. Sloval Journal of Food Science, 472-479.

Hulten, B. (2018). Branding by the five senses: A sensory branding framework. Journal of Brand Strategy, 281-292.

Hussain, S. (2018). Brand Image and Customer Loyalty Through Sensory Marketing. International Journal of Management Studies.

John Chidume, A. (2020). Sensory Attributes of Malt Drinks and Consumer Purchase Decisions. Journal of Food Products Marketing, 317-343.

Oriol, I., Stefan, M., &Rialp, J. (2019). How does sensory brand experience influence brand equity? Considering the roles of customer satisfaction, customer affective commitment, and employee empathy. Journal of Business Research, 343-354.

TugraNazli, A., T.C, M., &Pantea, F. (2018). Sensory Branding. In A. TugraNazli, M. T.C, & F. Pantea, Contemporary Issues in Branding.

Vignesh, Y., Victoria, s., Parvaiz, & Akhtar. (2019). Sensory stimulation for sensible consumption: Multisensory marketing for e-tailing of ethical brands. Journal of Business Research, 386-396.

Downloads

Published

29-01-2023

How to Cite

Gediya, H., & Rami, A. (2023). SENSORY BRANDING IN GUJARAT- CONSUMER PERSPECTIVES POST COVID-19. International Journal of Management, Public Policy and Research, 2(1), 97–107. https://doi.org/10.55829/ijmpr.v2i1.116

Issue

Section

Articles